Frequently Asked Questions
Find answers to our most frequently asked questions.
Apple iOS and iPadOS Hardware and Software Minimum Requirements and Recommendations
Why does ArcSite Seem Slow?
Why can't I zoom in or out any further?
Why are My Drawings Gone?
Why Do My Walls Taper at the End?
Why Won't My Laser Measure Connect?
How Do I Delete?
Why is My Text Different Sizes?
How do I calibrate my drawing to scale?
How to create a title block
Installing and using ArcSite on a Mac laptop or desktop
Why are My Photo Icons the Wrong Size?
Why Can't I Edit/Delete the PDF that I Upload?
Why is my Export Not Displaying Correctly?If you're having issues with the way your export is appearing, checkout these frequent questions and solutions.
Download Your Company Content
Can I import a .dwg file?
"Get Templates Failed" Error Message