Troubleshooting & FAQ
Find answers to our most frequently asked questions.
20 articles
Troubleshoot Export IssuesIf you're having issues with the way your export is appearing, checkout these frequent questions and solutions.
Can I import a CAD format file (DWG or DXF)?
How do I open an early version of a drawing so I can edit it?Learn how to access a past version of a drawing an import it back in for editing.
Windows Keyboard Shortcuts
Windows Stylus not working with ArcSite
Cross-Platform Coverage, Minimums, and Unsupported FeaturesIn this article, you will find the minimum system requirements and a number of ArcSite features not available on all platforms noted.
Installing and using ArcSite on a Mac laptop or desktop
Security
Security questions answered
How Does ArcSite Keep My Data Safe?ArcSite Security & Compliance: SOC 2 Type II and ISO 27001
