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Refresh Token Expired
Updated over a year ago

Errors received

[Alert Type]: Refresh Token Expired
[Message]:[I360][282024732718806]Failed to refresh access token, error content: [{'message': 'Session expired or invalid', 'errorCode': 'INVALID_SESSION_ID'}]

Integrations

  1. Improvit 360

  2. SalesForce

Solution

  1. Click “Update Keys”

  2. Fill in the required info

  3. Log in with a i360/SF account with full ADMIN access.

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