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How to change a password
Updated over a year ago

Here are the three quick ways you can manage your ArcSite password.

  • Forgotten Password - Reset Process via Mobile or Web

  • Known Password - Update your password yourself via the Web App

  • Admin Access - Update the password of a teammate

Forgotten Password

Mobile:

When logged out of the app on your mobile device, by default you will be presented with the login page. From here, simply tap the Forgot Password? button below the password field and follow the prompts to reset your password.

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When logged out, by default you will be presented with the web login page. From here, simply tap the Forgot Password? Click Here button below the login button and follow the prompts to reset your password.

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Known Password

If you know your password but want to change it, follow these quick steps:

1. Access your account via the web application:

2. Click on your email in the top right of your screen.

3. Then click Profile & Settings

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4. Next, click Reset Password and follow the prompts

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Admin Access

If you have admin-level access to your account you can manage Access Level and Password reset for your teammates. Follow these quick steps:

1. Log in to your Admin User Access Menu. Click Here

2. Next, locate your user section and hover over your actions menu for the employee you wish to update.

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