Account & Team
Account & Team
15 articles
Individual Account
Account Information
Managing your ArcSite Trial
Cancel your ArcSite Apple TrialHow do I cancel my ArcSite app subscription with the Apple App Store?
Unsubscribing
How to Change Your ArcSite Account EmailThis article guides you through the process of changing the email address associated with your ArcSite account.
How to Change a Password
Why Can't I Log In?
Delete My Account OptionDeleting your account is a way to remove your records from ArcSite permanently, it does not cancel your trial or subscription!
Update Your ArcSite Subscription Payment Method and Billing InformationThis article explains how to update the credit card or billing details used to pay for your ArcSite subscription. Keeping your payment method current prevents service interruptions and ensures your…
Team Account
Team Management
Best Practice: Offboarding Company UserWhen a user leaves your company, we recommend following these steps for transition.
ArcSite + SSO
Setting up accounts & defining access/ownership
Add and Manage Team Members
Sharing - Access Levels
Run a Company Account Usage Report
ArcSite and Azure Active Directory SSO