1. Logging Off the User Explicitly:
Obtain device from the user
Log off user from device
2. Resetting Password:
Company Admin logs in here: https://user.arcsite.com/
Click on Settings --> Account
Find user within the list, under Actions, click Reset Password
Reset Password
If the user still has access to the email used in ArcSite, reach out to ArcSite to have any "Reset Password via email" attempts be re-routed to a different email.
3. Removing Access to Projects:
While still in the User Site, navigate to the Projects tab.
Once there, find Projects that were shared with user, and remove their access.
Click Share and then remove user from that list.
4. Uploading All Drawings:
Log back into old user's device
Once saved to the cloud, reach out to ArcSite if you wish to share that work with a different user within the account.
5. Removing the Account:
After all of the above steps are completed, navigate back to the user site.
Under Settings and User list, click Actions, then Remove.
