Overview
The Enterprise Admin Console is a centralized hub for managing your organization's ArcSite account. It provides tools for administrators to oversee users, control permissions, and ensure efficient collaboration across different teams and departments.
Availability
Supported Platforms: Web browsers
Subscription Requirement: Enterprise customers only
Who Is This For?
The Enterprise Admin Console is designed primarily for enterprise administrators—senior users responsible for managing and overseeing the entire organization’s operations:
Organization Admins: Individuals responsible for managing the ArcSite account for their entire organization.
IT Admins: Individuals responsible for managing user access and permissions within the organization.
Operations VPs: Individuals who need to oversee and manage multiple sub-companies within the organization.
What is it used for?
Company Management
Company Data Handling: View, update, and edit company details to ensure that organizational information remains current and accurate
License and Seat Monitoring: Track license usage and seat allocations for each company, ensuring that your organization stays within its subscription limits and can plan for growth
Employee Management
User Account Administration:
Add new accounts individually or in bulk, with options to import data via spreadsheets for efficiency
Manage user account details
Manage the user account credentials
Deactivate or remove account from your organization
Project and Asset Management:
Transfer project ownership between employees, including handling critical assets such as unpublished drawings
Security and Compliance:
Manage access levels securely to protect company data assets
Getting Started
Accessing the Console
The Enterprise Admin Console is a web-based portal, you can log into the Enterprise Admin Console using our dedicated URL: enterprise.arcsite.com.
Note: Access to the Enterprise Admin Console is restricted and requires setup through ArcSite. If you are unable to log in, please contact Customer Support to check your access permissions.
FAQs & Troubleshooting
Q: How do I access the Enterprise Admin Console?
A: The Enterprise Admin Console is a web-based portal. Once your organization is granted access, you will receive login credentials from ArcSite's Customer Success team.
Q: Can I manage users across multiple companies within the console?
A: Yes, the Enterprise Admin Console allows you to manage users across all sub-companies within your organization.
Q: Can I transfer drawings between users in different companies?
A: Yes, you can transfer drawings between users regardless of their company affiliation.
Q: What if I need to change a user's permission level?
A: The Enterprise Admin Console provides tools to easily modify user permissions.
Q: Can I get a consolidated report for all companies under my organization?
A: Consolidated reporting is planned for a future release of the Enterprise Admin Console.
Q: Who can I contact for further assistance with the Enterprise Admin Console?
A: Please reach out to ArcSite's Customer Success team for any questions or assistance regarding the Enterprise Admin Console.