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How will I know if my customer is approved for financing?

Using Sunlight Financial or Wisetack, you'll always be in the know! This article explains the communication process between our lending partners, and you.

Sunlight Financial will provide real-time loan status' in the ArcSite app. You'll always know where your loan stands. They will also send email updates every step of the way!

Wisetack will send you and your customers email updates when your customer is approved for financing and when they accept their preferred terms. You can also log in to the Wisetack merchant portal for detailed, real-time information on loan applications.

Note that approvals in the home services industry are valid for 90 days, and the application will expire if left unconfirmed. But don't worry! Your customer can always reapply later if the window is missed.

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