Summary
ArcSite is a subscription-based app and requires that you choose and commit to purchasing a specific subscription level as part of the initial use/sign up process. You are entitled to a 14-day free trial.
Confirm how you signed up before your trial ends. If you signed up through the Apple App Store or Google Play, that platform will automatically enroll you in a paid subscription once your 14-day trial ends unless you cancel first. Check user.arcsite.com under Subscriptions to confirm whether your subscription is managed through ArcSite directly, Apple, or Google Play.
ArcSite provides a free 14-day trial that starts when you finalize the sign-up process. This allows you to try it out and decide if it is worth paying for before you actually do.
As long as you unsubscribe prior to the end of the 14-day trial, you can cancel at any point and not be charged.
If you signed up through the Apple App Store, see Apple's help article on canceling a subscription, or Subscribing to ArcSite via the Apple App Store for full details.
If you signed up through Google Play, see Subscribing to ArcSite via Google Play for full details.
If you signed up directly through ArcSite, no action is needed to avoid a charge. Your trial simply expires at the end of the 14 days, and you'll need to choose and pay for a plan to continue using ArcSite.
Note – The free trial is for 14 consecutive days immediately following registration, not the first time you use the app.