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Document Requirements for Payments
Document Requirements for Payments

Learn about what documents you may need to provide during your merchant onboarding process.

Updated over 3 months ago

When initially navigating through the payments onboarding process, you will likely be asked for documents to validate you personally, or your business.

These items are being requested for security and risk management purposes. After all, you will be moving large amounts of money through the platform, so our payment processor wants to make sure your account is extremely secure.

You will not be asked for everything on the list below. However, we want to make you aware of what could be asked for during onboarding, so there are no surprises:

KYC (Know Your Customer):

  • Drivers License

  • SSN card (rare)

  • Utility bills to verify home address (rare)

KYB (Know Your Business)

  • **SS-4 to verify Tax ID/EIN**

  • **Bank statements**

  • **Business Void check**

  • **Invoices to verify ticket amounts**

  • Previous processing statements

  • Business financials

    • Profit & Loss Statement with matching Balance Sheet

    • Tax Returns (must include completed Schedule L)

Anti-Money Laundering (primarily requested to tie the signer to the business or to verify the legal business address). Typically only ONE of the following is required:

  • **Articles of Incorporation**

  • **Government Issued Business License**

  • Deed of Trust Agreement (rare)

  • Signed Articles of Association

  • Signed Limited Liability Corporation Agreement (rare)

  • Signed Letter of Executorship (rare)

  • Signed Limited Partnership Agreement (rare)

  • Signed Letter of Testamentary (rare)

** = most commonly requested

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